What Customers Say About Technical Support

"Your web page suggests that your average turn around time for support email is 2 hours. I think this is a little inaccurate. I sent an email this afternoon which was answered (correctly I might add) in less than 2 minutes!"
Mark James - Radical Entertainment

"I just want to say that Perforce has the best response time of any software company I've dealt with over the last 15 years. Usually, one barely gets an automated reply in the time that someone at Perforce has read the message, crafted a response, and sent it."
Scotte Zinn, Manager GUI Development - Waterloo Maple, Inc.

"Thank you so much for your timely response. I have been working with Brett and James Strickland. Perforce's customer service is great and people are knowledgeable. This type of service makes for a very different experience."
Jim Alexander - medibuy.com

"I must say that you are really earning our support dollars. In the past week I have had several problems, all responded to quickly and now they are all fixed. One member of your support staff even called me from home to help me. The company I work for, National Instruments, prides itself on its customer support so I know how difficult it is to provide really good support."
Chris Bartz - National Instruments, Inc.

"Happily, Perforce works so well that I almost never need to talk to the support folks, but it's great to know that they provide such an incredibly courteous and responsive level of support to their customers. It's one more reason why NVIDIA is so happy with your product."
Nick Triantos - NVIDIA

"I must say that of all the software companies I have dealt with in my 8 years in the industry, Perforce's technical support is absolutely the very best. Keep up the excellent work!"
Subhashis Mohanty, Engineering Manager - Qualcomm Inc.

"Thank you for not making users go through a bazzilion screens to download updates. It is refreshing. It is so rare I had to comment on it."
Paul A. Coyne, Systems Manager - Geodesic Systems, Inc.

"Thanks for the great support. Perforce does definitely have the best support out there."
Joakim Eriksson - Xponential Interactive, AB

Comments on our Service?

The Director of Perforce Technical Support is always available for your comments and suggestions concerning our service: just email tsdirector@perforce.com.

We believe we provide some of the best technical support in the business and your input can help us keep it that way.