24x7 Critical Care
Around-the-clock access to our senior-level engineers who are available 24x7 in support of your business-critical implementation of Perforce.
24x7 Critical Care is offered as a supplement to Standard Support and the Designated Contacts Plan, and includes:
- Committed 24x7x365 support for critical issues and production-down emergencies.
- Guaranteed response time of one hour or less.
