April 16, 2014

Conducting a Root Cause Analysis in TestTrack

Helix ALM
Is your team currently conducting root cause analysis (RCA) investigations? If not, they're a great way to identify deep-rooted issues that have the potential to create multiple and/or recurring defects in a product line. Of course, you can do RCA sessions with documents or spreadsheets. But using TestTrack makes the analysis process less time-consuming and, therefore, more likely to actually be done.This short video provides a high-level overview of how to conduct an RCA investigation with TestTrack.  http://youtu.be/bVdThcRkDcs