October 8, 2014

New in Perforce Technical Support: Case Numbers

perforce supportHave you ever wondered ‘Did I really hit send on that email to Perforce Support?’ Starting on October 9, you will receive your case number in an email response when you create your support case through email and web channels, acknowledging that we have received your request.

If you phone in, or use the Customer Portal, you will get your case number through that channel.

Just one more thing we are doing to make our support more accessible and available to you!