Self Service

  • KNOWLEDGE BASE

    Have a question? Get answers quick by searching our public knowledge base.

    GET ANSWERS
  • DOCUMENTATION

    Step-by-step instructions on how to install, administer, or use Perforce products.

    READ GUIDES
  • TUTORIAL VIDEOS

    Watch and learn from the experts in these quick and handy how-to videos.

    SEE VIDEOS
  • FORUMS

    Share your knowledge and join discussions with the Perforce user community.

    JOIN FORUM

Online Support

  • SUBMIT A CASE

    Log in to the Perforce Customer Portal to enter and review your support cases.

    GO TO PORTAL
  • SEND AN EMAIL

    Send our Support team a quick email and we'll get back to you on the double.

    SEND EMAIL
  • RENEW PLAN

    Contact sales to renew your technical support plan or any of your licensing needs.

    CONTACT SALES
  • LIVE CHAT

    Chat is available for current customers. Log in to the Customer Portal for access.

    LIVE CHAT

Sales & Licensing Needs

These services are available for customers on maintenance.
Not current? See Technical Support Plans and Pricing.
  • DUPLICATE SERVER

    We allow licensed users to access the software on more than one server.

    REQUEST NOW
  • CHANGE OF SERVER

    We'll issue you a new Perforce license if you change servers.

    REQUEST NOW
  • BACKGROUND USER

    Get up to three non-purchased license seats for automated server interactions & viewer mode.

    REQUEST NOW
  • IP-LESS REQUEST

    We'll issue an IP-less license if a static IP address cannot be determined.

    REQUEST NOW
 

Phone Support to Fit Your Time Zone

  • NORTH AMERICA

    Monday to Friday
    8AM to 5PM
    San Francisco

    Local time: 1:30:38 PM

    Phone: +1 510.864.7400

  • UNITED KINGDOM

    Monday to Friday
    8AM to 5PM
    London

    Local time: 9:30:38 PM

    Phone: +44 (0) 1189 771020

  • AUSTRALIA

    Monday to Friday
    8AM to 5PM
    Sydney

    Local time: 8:30:38 AM

    Phone: +61 2 8912-4600

Support Offerings

We provide two levels of Technical Support. Our comparison chart will help you chose the right one for you.
Also review our Maintenance Support Policy and End of Life timelines.

  • Standard Support
  • 24/7 Critical Care