Position Title: Technical Consultant – Helix QAC,  Germany
Location: Munich or Frankfurt
Reports to: Senior Technical Support Manager
 
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Role Summary
The Technical consultant will be the key technical contact person for both prospective and current Helix QAC customers in the region.
They will perform pre-sales demonstrations and discuss customer needs before conducting technical tool evaluations to ensure that proposed solutions accurately address these needs, and are supported by key customer technical decision-makers. 
They will also provide post-sales services including product mentoring and training to ensure that customers are able to maximise their use of the solution
 
Skills & Competencies Sought:
 
General:
  • Proven track record as a Technical Consultant, specialising in software development tools, products or services
  • Experience in supporting multiple complex accounts simultaneously
  • Confident and articulate communicator
  • Ability to determine and present the inherent value and benefits of the technology
  • Ability to build rapport and good working relationships with people at any level in an organisation
  • Ability to articulate value propositions at all levels in the organisation
  • Resourceful self-starter 
Technical:
  • Knowledge of C and/or C++ programming languages
  • Experience of using CI tools
  • Experience of using Eclipse and/or Visual Studio IDEs
  • Experience of Compilers on Windows and/or Linux environments
  • Deep technical understanding of software development tools and methods

Responsibilities:
  • Assess prospective customers’ needs and requirements during discovery interviews
  • Perform pre-sales demonstrations either on-site or remotely as required
  • Provide prompt and accurate responses to prospects’ questions
  • Conduct product evaluations and ensure prospects are able to meet their requirements
  • Develop responses to proposals requested by prospects
  • Identify opportunities for new business in the installed customer base and manage them accordingly
  • Liaise with the Technical Support and Marketing teams to ensure customers issues are addressed
  • Provide technical services including product mentoring and training to customers as required
  • Staff the Perforce Software booth at regional events; speak to visitors about the product; and provide live product demonstrations at these events
  • Assist with the production of sales collateral such as presentations and competitive analyses

Required Education, Experience and Skills
·       Educated to degree-level or equivalent
·       Strong presentation, written and oral skills
·       Track record of working and delivering under deadline
 
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Author
Germany Munich
Job ID
00409
Openings
1
Priority
Normal
Published
Updated
Newton ID
8a7883a96937f5aa016948bf6a421cc7
Job Location Tag