Diagnose slow response times

Helix Server is normally a light user of network resources. Although it is possible that an extremely large user operation could cause the Helix Server to respond slowly, consistently slow responses to p4 commands are usually caused by network problems. Any of the following can cause slow response times:

  1. Misconfigured domain name system (DNS)
  2. Misconfigured Windows networking
  3. Difficulty accessing the p4 executable on a networked file system

A good initial test is to run p4 info. If this does not respond immediately, then there is a network problem. Although solving network problems is beyond the scope of this manual, here are some suggestions for troubleshooting them.