Responsive Support from Industry Peers
We are available to help you from the moment you begin evaluating Perforce. Our support engineers typically have more than 10 years of technical experience across a variety of functions and roles. With this depth of expertise, we’re able to advise you as a peer, not just as someone reading from support manuals or decision trees. More importantly, we take pride in resolving your issues quickly and precisely.
Our Support Offerings
We provide two levels of Technical Support. See the comparison chart below to choose which offering best meets your requirements.
|New product updates and patches||✓||✓|
|Custom alerts on all new releases||✓||✓|
|Online support including downloads, technical knowledge base, active user community, and the Perforce Public Depot||✓||✓|
|Phone and email support during normal business hours||✓||✓|
|Online case logging||✓||✓|
|24x7 support for critical issues with guaranteed rapid response times||✓|