Perforce Software, Inc., and its subsidiaries and affiliates (collectively, “Perforce,” “we,” “our”), takes AI governance seriously, and we are actively preparing for a future where autonomous AI agents - systems capable of planning, executing, and chaining tasks with minimal or no human input - operate across enterprise environments at scale.
Our approach centers on a few core commitments:
- Agent-Aware Security Controls. Perforce is building security controls that account for AI agents and human users. This includes defining which agents may access specific data or records, maintaining those access boundaries, and preserving clear records of agent activity, including what occurred, when it occurred, and whether the action was initiated by a person or by a machine.
- Proactive Vulnerability Management. Perforce is adding advanced security tooling to identify vulnerabilities within its own environment before they are surfaced externally. We will prioritize identified issues and address them promptly as part of our operating discipline.
- Alignment with Emerging AI Frameworks. Perforce is aligning its AI governance program with recognized and emerging frameworks, including ISO 42001, the EU AI Act, and the NIST AI Risk Management Framework. This helps ensure our posture reflects both current requirements and the direction of industry standards.
- Controlled Internal Enablement. Perforce is deliberate about which AI capabilities it enables internally and how those capabilities are validated before broader rollout. This disciplined approach helps ensure that AI tools are introduced responsibly and supports the trust customers place in Perforce.
- Questions About AI Risk Areas. AI governance continues to evolve quickly. If you have questions about a specific risk area, including data handling, access controls, or supply chain exposure, please contact [email protected].
Frequently Asked Questions
Yes, Perforce uses approved AI-assisted tools in the development and quality assurance of our products. These tools operate within Perforce’s internal software development lifecycle and are applied before release and during product maintenance activities.
Perforce engineers review and test all AI-assisted work for quality before release. For additional information about use of AI in developing specific products, visit our Support Site.
Perforce uses enterprise-grade generative AI services from leading providers like Amazon, Anthropic, Google, Microsoft, and OpenAI, as well as popular open source generative AI models from Meta and others that we may fine-tune or train. Note that data generated by AI might include inaccuracies or unintended content beyond our control.
No, Perforce does not use any private or sensitive customer data to train the AI models used in our products without first requesting and receiving explicit permission to do so.
We use generative AI services from Amazon, Google, Microsoft, and others. Within Perforce’s paid service accounts, none of these providers use any data (including Perforce’s data and Perforce’s customers’ data) to train their LLM or other AI.
No. In addition, unless we first request and receive your explicit permission to do so, we will not use your data to train a Generative AI model for use in our products.
We use generative AI services provided by Amazon, Anthropic, Google, Microsoft, and OpenAI. Within Perforce’s paid service accounts, none of these providers use any data (including Perforce’s data and Perforce’s customers’ data) to train their LLM or other AI.
For most products using AI features, the models are pre-trained and cannot be fine-tuned. Consult your Perforce account representative if you have special requirements.
If applicable, check your product’s AI Consent settings to view your company's default AI Consent choice. For inquiries concerning account-wide AI consent settings, please consult your organization's Perforce product administrator.
No, Perforce does not share your private or sensitive customer data with other customers.
We use generative AI services from Amazon, Google, Microsoft, and others. Within Perforce’s paid service accounts, none of our providers uses any data for machine learning purposes, and this data is not used beyond the Perforce environment.
Yes, Perforce has an AI Policy that instructs our employees on acceptable use of AI for their productivity. We also have an AI Standard that directs all development to be in compliance with our ISM Policy structure that aligns with the ISO 42001 standard for Artificial Intelligence Management Systems (“AIMS”).
In the event of AI unavailability or an AI error, we handle it in a standard manner and provide an appropriate error message to the user.
No, AI is only integrated into specific product features. Visit our Support Site to learn more about how each product line is using AI in development and in features. Note that your Perforce product administrator may disable generative AI features. Disabling the AI features will not directly impact the rest of the product.
Yes. We continue to add new Generative AI-powered capabilities to multiple products each year.
Visit perforce.com for exciting updates to our AI products and features. Or for more information on how AI is used in development of a specific product visit our support site. Perforce will notify customers via our standard product release communications when new Generative AI features are added to any of our products.
Perforce allows our customers to use our AI models as part of the value we provide:
- As a customer, you should only use the AI models in ways they were designed for.
- The usage of Perforce AI should not be employed for deception, unlawful activities, or anything not covered in our terms and conditions statement.
- In most of our products, the use of AI is optional, and customers may choose to opt in or out based on their preferences and policies.
- Customers are also responsible for ensuring that their use of AI features complies with applicable local regulations and their own internal governance policies.
Please report adverse impacts of our AI Systems or security/privacy concerns about our AI products to [email protected] or reach out to your support representative.
Visit our Support Site to learn more about how each product line is using AI in development.