Admin as a Service Delivers Certified Puppet Engineers to Help Organizations Bridge Talent and Skill Gaps

Organizations can maintain business continuity to critical IT Operation functions with ongoing support from a Puppet Certified Administrator.  

Minneapolis, MN, USA – January 30, 2024 – Puppet by Perforce, the industry standard for secure infrastructure automation, is introducing Admin as a Service for all Puppet Enterprise and Open-Source Puppet users. Admin as a Service provides organizations with the ongoing long-term support of our certified Puppet Professionals to monitor, update, and remediate issues with their Puppet server. 

Organizations across the technology landscape continue to be challenged by the ongoing tech talent shortage leading to a lack of qualified administrators to manage critical pieces of their infrastructure. According to an MIT Technology Review survey of IT leaders, “64% of respondents say candidates for their IT and tech jobs lack the necessary skills or experience.” Another 56% cite an overall shortage of candidates as a concern. 

“The persistent talent shortage we’re facing is a challenge that isn’t going away. Our teams are dedicated to relentlessly identifying new avenues to empower organizations to maximize the full potential of Puppet. Admin as a Service helps ensure IT Teams have the necessary resources to effectively prioritize critical business goals,” said Kapil Tandon, Vice President of Product Management at Puppet by Perforce.” 

For many organizations, the cost of a dedicated full-time IT administrator may be cost-prohibitive or unattainable due to the current economic climate. 

“We are seeing the trend firsthand, where organizations using Puppet or Open-Source Puppet are facing challenges due to limited internal resources. To address this, we have assembled a world-class team of experienced and knowledgeable Certified Puppet administrators dedicated to ensuring every customer's success.” said Beth Weinberger, VP of Professional Services at Puppet by Perforce. 

As part of the larger set of Professional Services, the goal of this offering is to provide support to all Puppet Users even in situations when they are unable to hire or train new team members helping ensure the business continuity of critical IT operation functions. 

For more information on Admin as a Service, visit the Puppet website. 

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About Puppet by Perforce 

Puppet by Perforce empowers people to innovate through infrastructure automation. For more than a dozen years, Puppet has led the way in IT infrastructure automation to simplify complexity for the masses to strengthen customers’ security posture, compliance standards, and business resiliency beyond the data center to the cloud. More than 40,000 organizations — including more than 80 percent of the Global 5000 — have benefited from Puppet’s open-source and commercial solutions. In 2022, Puppet was acquired by Perforce Software. Learn more at puppet.com.