You have entered this page because there is no server host name specified for this database and therefore the link does not work.

  1. In the Helix Plan Client, go to the Admin tab. Note: If you are not an administrator you will not see this option and you must inform your administrator to take the steps below.
  2. Click Edit hostname in the bar to the right.
  3. The server host name must be the corresponding server address your users connect to, in your local network or from the outside, for example
  4. Click OK and verify that the link is now working.
Hansoft server hostname

Links still not working? Contact support and we’ll help you fix it.