Questions about training? Start with the FAQs.

Q: Where is the training located?

We provide the following locations options for your convenience:

  • Online, web-based training is ideal for students whose budget or schedule will not accommodate travel to their office or training facility.
  • In-house training at Perforce's training facility in Mason, Ohio, gets you up-to-speed quickly with face-to-face instruction. Class sizes are between 3 and 15 students. Students are responsible for their own travel, lodging, and meal expenses.
  • On-site training brings a Perforce trainer to your location. Depending on the type of class, class sizes can be between 1 and 50 students. Your company covers the trainer's travel and lodging expenses. On-site training can also be customized to your environment.

 

Q: Are the classes hands-on?

Yes. The courses use written procedures, real-world scenarios, exercises, and integrated practices to get you up and running quickly. The curriculum is designed to simulate situations you will encounter on the job and reinforces the tasks you will perform.

 

Q: What are the class times?

On-site classes are typically held from 9:00 a.m. to 4:30 p.m., with time for breaks and lunch. Online classes are scheduled for either one, two, or four consecutive days depending on the class type and class duration.

 

Q: How do I register for a class?

To discuss class schedules, pricing, or for additional information, please contact your Perforce account manager or email training@perforce.com.

 

Q: What is the preferred method of payment?

Payment is required upon registration and must be received prior to the first day of class. We accept purchase orders and major credit cards (American Express, Visa, and MasterCard).

 

Q: Can I reschedule a class?

In the event that you need to reschedule a class, notification must take place at least ten business days prior to the class start date. You can also transfer your class to another employee within your company.

 

Q: What if a class is cancelled?

In the event that Perforce Software must cancel a class, registrants will be notified at least one week prior to the start date. You will have the option of rescheduling the class, transferring it to another employee within your company, or requesting a refund.

 

Q: Still have a question?

If you have additional questions, please email training@perforce.com.

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