February 2, 2010
Better Workflow Metrics in Grouping Reports
The list report grouping stylesheets, introduced in TestTrack 2009, have been tremendously helpful to customers looking to slice data by various attributes, such as hours worked by product/component. One area that trips a lot of people up is grouping by status. By default, the Status field shows each artifact's place in the workflow along with user assignments. This can make grouping by status problematic, since items in the same state will not be grouped together if they're assigned to different people. When you report on workflow state you're typically just interested in seeing how issues are being handled at various states. For example, what is the breakdown for the current release? Is everything in QA or bottled up with Development, are we waiting on Validation to give the green light, etc. As an example, this chart shows a drill-down for functional tests in a current release. I don't care who they're assigned to, I just want to know how they're distributed across the workflow.
You can change your User Options to make grouping reports work more effectively for you.