January 8, 2015

3 Convenient Widgets for Monitoring Product Quality

Helix ALM
Note: This blog post refers to TestTrack 2015 and early. The home page was replaced with dashboards in TestTrack 2015.1.   Home page widgets in TestTrack are a great way to monitor important metrics or KPIs related to your product development process. If you’re just getting started with widgets, here’s a post on general best practices when using widgets and here are tips for using widgets to monitor product testing. This post is going to cover widgets for monitoring product quality. TestTrack Home page with product quality widgets

#1 - "Must Fix" Defect Countdown

This widget is great for tracking "must fix" defects before a sprint, iteration or release cycle can be closed out. The TestTrack team here at Seapine uses this widget as a release date approaches, and it's something that development, testing, and product management all watch for real-time insight into how soon the product can ship. With this widget you'll need to change the associated filter criteria over time. For this example, let's assume the team is close to releasing Activity Professional Suite 7.5 from the Sample Project installed with TestTrack. Everyone has agreed that anything found in the 7.5 release and marked with a Priority of Immediate will have to be fixed before version 7.5 can ship. Here's how you would set up the filter to find issues that fit the criteria. Filter for must fix issues in TestTrack Once you've created the filter, creating the widget is straightforward to create the widget. For this widget, if the count is 0 then the widget is shown in green. If the count is 1 or more, the widget is red so everyone watching it can see that the release is in jeopardy if outstanding issues don't get fixed. Widget for must fix issues in TestTrack

#2 - Fixes Pending Verification

Workflow and notification rules can be set up to automatically assign fixed issues to testers, but many teams work within a more open and flexible environment where any team member can grab an item and start working on it. If your team is setup that way, you can help team members find relevant work items with a widget like this one. For this example, I'm going to create a filter to show issues in the Fix state that aren't already assigned to someone. This will keep the widget narrowly focused on work that isn't being handled by someone else. Filter for un-assigned defects in the Fixed state Next step is to create the widget, and I'll use a 1-color scheme for this one because it's more of a task list widget instead of a KPI widget. Widget for un-assigned defects in the Fixed state

#3 - Defects Found This Week

Looking to stay on top of new defects being reported, but don't want the noise that notification rules might create by emailing you every time a new defect is created? Widgets are a great way to do that, providing you with an easy way to dive in and review newly created defects without filling up your Inbox. For this example, I'll create a simple filter to show defects created in the last week. Filter for defects created in the last week Then create the widget! Use a simple 1-color scheme for this one because there's really no "good" or "bad" number here. If you wanted to, you could color-code different thresholds to help identify when defect counts are way above or below what's normal for your team. With this widget in place, you can simply click on the widget at any time to review the list of new defects and dive into any that merit additional attention. Widget for defects created in the last week