Atlassian’s JIRA is a fine tool for managing issues and lightweight projects, but in a complex product development process, JIRA becomes less efficient. Communication issues between development and other stakeholders increase — along with risk.

This paper examines the options JIRA users have when bug tracking alone isn’t enough. The discussion includes expanding JIRA’s functionality through purchased add-ons or integration with a modern project management solution, and how each expands JIRA’s ability to capture requirements and test cases, enable traceability, help with risk analysis, and other benefits.