Helix DAM is built on top of Helix TeamHub. To install Helix DAM, you use the Helix TeamHub packages.

Upgrading is usually a zero-downtime operation and can be performed on a live system. Before upgrading, read the release notes for more information on any release specific upgrade instructions.

Helix DAM 2023.4

This Helix DAM release does not support Elasticsearch 7. You must update your systems to Elasticsearch 8 before upgrading.

Upgrade Instructions

Searching in Helix DAM is not available during the Elasticsearch upgrade.

Before upgrading:

To perform the upgrade:

  1. Follow steps 1 - 4 in the To upgrade a cluster’ section of the Upgrade Elasticsearch help.
  2. Depending on the type of the Helix Plugin Filter installation, remove the current one using one of the following methods:



  1. Upgrade Elasticsearch to version 8.10.2. See step 5 in the Upgrade Elasticsearch help.
  2. Depending on the type of the Helix Plugin Filter installation, install the version 2023.4 or later to be compatible with the upgraded Elasticsearch version using one of the following methods:
elasticsearch-plugin install file:///path/to/p4search-filter-8.10.2.zip


apt install helix-plugin-filter


  1. To complete the Elasticsearch upgrade, continue with step 7 in the Upgrade Elasticsearch help.
  2. Upgrade and reconfigure Helix DAM instances.
  3. Perform an incremental reindex for Helix Search using the command line or web interface.


  • Upload preview images for assets.
  • Add related links to assets.
  • Hide the Kanban board in project settings.
  • An icon is now displayed for assets without a preview image.
  • Added support for Elasticsearch 8.
  • Upgraded to OpenSSL 1.1.1w.


  • Link existing Helix Core streams to Helix DAM projects.
  • Limit running webhooks using reference patterns for stream repositories. 
  • Improved error handling when searching assets. 
  • Improved error handling when viewing Helix Search status in the admin user interface. 
  • Upgrade Redis to 7.0.12.
  • Upgrade Rails to
  • Upgrade OpenSSL 1.1.1v.

Bug Fixes 

  • Important security fixes. 
  • The file upload preview dialog box did not show scroll bars for long lists of assets. 


  • Use webhooks to notify external services when assets are added, updated to a new version, moved, renamed, or deleted in Helix DAM.
  • View information about locked assets.
  • A warning dialog is now displayed if workflow changes are not saved when navigating to a different page.
  • Improved error handling when renaming files with long filenames.
  • Accessibility improvements for modal windows and dialog boxes.
  • Add support for Ubuntu 22.04.
  • Add support for Rocky 8.
  • Add support for Helix Core 2023.1.
  • Upgrade MongoDB to 6.0.6.
  • Upgrade OpenSSL 1.1.1u.

Bug Fixes

  • Important security fixes.
  • Viewing files could fail when using case-insensitive Helix Core Server.
  • Helix single sign-on (SSO) login did not work if P4CHARSET was set incorrectly.
  • Notifications did not render correctly when a comment included a timestamp.
  • Rendering .fbx files could fail.

Upgrade Instructions

Make sure you are using Helix DAM 2022.2 or later before upgrading to 2023.1.

The following upgrade instructions are only needed when MongoDB is configured to use authentication.

1. Before upgrading the Helix DAM package, execute the following on Combo or DB nodes (replace adminuser/adminpass with MongoDB admin credentials):

/opt/hth/embedded/bin/mongo --username adminuser --password adminpass --port 4002 --eval 'db.adminCommand( { setFeatureCompatibilityVersion: "4.4" } )'


2. Verify the featureCompatibilityVersion is reported as version 4.4:

/opt/hth/embedded/bin/mongo --username adminuser --password adminpass --port 4002 --eval "db.adminCommand( { getParameter: 1, featureCompatibilityVersion: 1 } )"


3. Create the version file and then continue with upgrading Helix DAM.

echo 4.4 > /var/opt/hth/db/mongodb-fcv


  • Configurable asset workflows for projects.
  • Support removing AI tags. 
  • Remove trailing and leading spaces on folder creation. 
  • Review creator is no longer assigned as a reviewer from default reviewers. 
  • Introduce in-app help. 
  • Styling improvements. 
  • Upgrade MongoDB to 5.0.15.
  • Upgrade Redis 7.0.9.
  • Upgrade OpenSSL 1.1.1t.
  • Upgrade Rails to
  • Upgrade Ruby 2.7.7.

Bug Fixes

  • Important security fixes.
  • Improved handling of deleted files. 
  • Improved typeahead rendering. 
  • Fixed viewing video/audio files with Safari browser.
  • Fixed updating account login count with SSO login. 
  • Fixed rendering of notifications.
  • Fixed rendering custom attributes after disabling a template on project level. 
  • Fixed rendering author of an asset. 
  • Fixed displaying asset reviewers after reassigning.
  • Fixed downloading renamed files. 
  • Fixed scrolling suggestions in advanced search. 

New Features

  • Use custom metadata fields to capture additional information about assets. Define fields and values at a company level. Show and hide fields in a project. Set field values on assets. Metadata values are used when searching for assets.
  • Assign a list of default reviewers to review all assets in a project when a review starts. Assign default reviewers for a collection, which takes   precedence over the default project reviewers. Assign reviewers directly to a specific asset.
  • Tag other project team members in comments using @ mentions, which notifies the tagged user.
  • View notifications when users use an @ mention for you in asset comments or you are added to an asset review.
  • Click the help icon to view context-sensitive help for the displayed page.


  • Create folders to organize assets in a collection.
  • Rename assets.
  • Copy assets to other collections.
  • Move assets from a collection to a folder in the collection and vice versa.
  • Select multiple assets to perform actions on them.
  • Delete assets from Helix DAM.
  • Improved avatars.
  • Better error handling when users do not have permission to access items.
  • Improved display of long project and asset names.
  • Allow offloading for SSL at a load balancer level for combo installations.
  • Improved deployment workflow.
  • Use guided installations to install Helix DAM in Amazon Web Services (AWS) and Microsoft Azure.
  • Automatically configure Helix Search settings in the Helix DAM admin interface.
  • Support for Helix Core Server 2022.2.

Bug Fixes

  • Improved handling of special characters in asset filenames.
  • Fixed duplicate assets in the Open column, hid deleted assets, and provided better handling of renamed files in the Kanban board.
  • The latest asset version is now displayed when using filters.
  • Binary files uploaded from the Helix DAM interface are no longer marked as text.
  • Improved handling for tags ending in numbers.
  • Improved handling when searching by asset filename.
  • Improved handling for specific versions of FBX assets.