General Support

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Licensing Questions

Current customers for the following products can click below to make licensing requests online:

Consulting Services

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Support Plans

We provide two levels of Technical Support. Our comparison chart will help you chose the right one for you.

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Now Available: Perforce Community Portal

A fast, easy way to log your support cases

We have consolidated our support portals into a single portal and extended access to more users across our product portfolio. Visit our FAQ page for more info!

Product Training Your Way

Our standard Helix Core training courses are available in both online and in-person classroom formats. Choose the time and formats that are right for your team.

Self-Service Resources

Find answers quickly in the learning format of your choice.

Video Tutorials

Watch and learn from the experts in these quick and handy how-to videos.

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Manuals and user guides that provide step-by-step instructions for installing, administering, and using your Perforce products.

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Share your knowledge and join discussions with your products' user community.

Helix Core Forum


Search our knowledgebase articles to help troubleshoot issues, use third-party tools with Perforce products, and perform advanced tasks.

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Release Notes

A full list of updates in the Perforce products.


Customer Portal

Users of the following products can log in to their customer portals to create and manage support cases.

Thank you for your patience as we work to add Helix ALM, Hansoft, and Helix QAC customers to our portal.

Industry Leading Software Support

Helix knows your development platform must work perfectly. And with exceptional customer ratings, the Helix support staff puts that knowledge to work.

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Sign up for product updates, news and tips from our Subscription Center. Or choose one of the avenues below to play an active role in the worldwide community of Perforce users:

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Our Phone Support Fits Your Timezone

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Helix Core & TeamHub Support

North America
8:00 a.m.–8:00 p.m. ET
+1 (612) 217-8763

8:00 a.m.–5:00 p.m. UK
+44 (0) 1189 771020

9:00 a.m.–5:00 p.m. AET
+61 (2) 9054-3712

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Helix ALM & Hansoft Support

North America
8:00 a.m.–5:00 p.m. ET
+1 (513) 276-4085
8:00 a.m.–5:00 p.m. UK
 +44 (0) 1189 771020
9:00 a.m.–5:00 p.m. AET
+61 (2) 9054-3712

Image Products QAC Simple

Helix QAC Support

North America
8:00 a.m.–5:00 p.m. ET
+1 (612) 361-5646
9:00 a.m.–5:30 p.m. UK
+44 (0) 1932 888 080
9:00 a.m.–5:30 p.m. IST
Phone: +91 (1800) 0403605
(or 000800 0403605 from within India)

Leverage our SCM Expertise

Perforce Consultants have years of experience in source code management, version control, build automation, ALM, configuration management, static analysis—and more.

Engage our experts for individual projects or integrate them into your team.